Found a bunch of old posts on this but not the solution. Figured I would post it here for archived reference.

The Customer Programming Software required to configure a MOTOTRBO radio is only available to Motorola Channel Partners, who in terms of their agreement with Motorola Solutions, have access to Motorola Online. This is the case for all customers in Europe; the Middle-East and Africa (EMEA).
Programming: All programming takes place through the typical Motorola computer program we have seen for so many of the DMR radios. The Moto CPS has many more features in copy and paste etc between Moto radios. Software works well, although maybe not as simple as most ham programs. Conclusion: The XPR4550 is one of my favorite radios.
Motorola PMKN4117 Programming Cable - XPR 3000e. Compatible with XPR 3300e, XPR 3500e. Does not include software. Motorola PMKN4117 Programming Cable - XPR 3000e.
Motorola's XPR 6000 portable two-way radio is a digital workhorse with proven performance for demanding users. Learn more about the XPR6000 series here. Rugged Design (XPR 6550, XPR 6580, XPR 6380, XPR 6350, XPR6100). (Customer Programming Software) Yes GPS.

Motorola Programming Software Xpr 3500e

Problem: Upgraded to windows 10 and cannot read radios. Instant 1687 Error

Total av antivirus serial key. Computer program. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola Solutions. Furthermore, the purchase of Motorola.

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Solution :
If you've got the 'MOTOTRBO Drivers' folder in the 'C:Program Files (x86)Motorola' folder, then go into the 'MOTOTRBO Drivers folder' then into the RNDIS sub folder.
Once there, run DPinst.exe. That will install the drivers that let your computer see the radio as an internet device. When you plug in the radio, you should see Windows ask you if you want to recognize new networks. Choose yes.

Motorola Radio Programming Software Xpr

Note that sometimes it takes a while for the computer to see the radio when it's first being discovered. Leave it plugged in for a few minutes.

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Thanks to this link for posting the solution that worked for me.

CPS Error 1687 on xpr5550

Motorola Xpr8300 Programming Software

I just recently updated my CPS software to version 12.0 Build 642 on windows 10 and I was trying to update firmware. I connected the OEM cab..